Posted
February 5, 2026
Start Date
ASAP
Organization
Brain Resource Center (New York, NY)
Position Title
Admin & Patient Care Team Member
Position Description
Brain Resource Center, a private boutique mental health and brain wellness practice in New York City, is seeking a part-time Admin & Patient Care team member to join their supportive and patient-centered environment. The practice specializes in evidence-based brain health care for children, adolescents, and adults.
This role is ideal for an organized and dedicated individual who thrives in a fast-paced, multifaceted setting and is interested in long-term growth with the practice. Training is comprehensive and onboarding takes several months, so a long-term commitment is essential.
Responsibilities include:
- Serving as the primary point of contact for patients (in person, phone, and email)
- Monitoring treatment sessions and communicating with patients about progress
- Scheduling and coordinating across multiple calendars
- Managing patient billing and assisting with insurance
- Maintaining and updating the patient database
- Completing and organizing HIPAA-compliant documentation
- Supporting office operations, including opening and closing duties
- Assisting with digital marketing and social media (a plus)
Position Requirements
- Previous experience in office administration, reception, or patient care
- Ability to work in-person on the Upper West Side
- Calm, organized, and patient-centered approach
- Interest or experience in mental health, wellbeing, or working with children (a plus)
- Digital marketing/social media knowledge (a plus)
Time Commitment
- Flexible, full-time schedule with varying shifts
- Monday–Friday shifts between 8:30 AM–6:00 PM
- Saturday shifts between 8:30 AM–2:00 PM
- Minimum 2-year commitment required
Compensation
Paid (rate not specified)
Apply
Email inquiries and application materials to: [email protected]
