Posted
Fri., Jan. 13
Start Date
Spring 2023
Organization
New Face NY
Position Description
Richard W Westreich MD PLLC of New Face NY is looking for a medical assistant/administrator to work at his fast-paced facial plastic surgery practice on the Upper East Side of Manhattan.
Responsibilities include:
- Fulfilling responsibilities as assigned which may include obtaining pre-certification for procedures/surgeries
- Verifying insurance coverage and patient demographics
- Managing charts to ensure accuracy
- Maintaining effective communication with patients to review required pre- and post-operative/procedure requirements, following up as necessary
- Working collaboratively with surgical team and coordinating providers
- Following up with paperwork for general and surgical patients
- Working independently to prioritize, organize, and manage a daily assignment within the normal work period, including surgical equipment and inventory
- Responding appropriately to emergencies and communicating patient/staff concerns to management
- Managing insurance submissions and communicating with the surgical team as needed
- Responding to patient emails and messages in our patient portal (Klara)
- Answering phones, triaging calls, and scheduling patient appointments
- Assisting in additional responsibilities and/or projects as needed
Position Requirements
- Customer service experience/ability to develop rapport with patients
- Must be able to adapt quickly
- Prior receptionist experience a plus
Time Commitment
Part- or full-time (Monday to Friday, 24 to 40 hours per week with daily hours varying)
Compensation
$20-24 per hour
Apply
To apply, please email your resume/CV and cover letter to Lee Mitchell.
