The Division of Gastroenterology at the The Icahn School of Medicine at Mount Sinai is seeking a patient navigator to oversee a caseload of patients, acting as the primary liaison between the patient and scheduling and completing their colonoscopy. The lab, directed by Lina Jandorf, is focused on helping to reduce cancer-related health disparities
Scheduling direct access colonoscopies that are referred to the CHOICE screening program
Contacting patients to schedule colonoscopy
Working to establish a relationship with the patient
Reminding patient about the need for COVID testing prior to the procedure
Confirming that the patient is willing to do both the COVID test and the colonoscopy.
Answering any questions/issues
Providing comfort to patient anxieties
Providing patient with instructions on prep for procedure, need for transportation and escort
Scheduling he procedure
Providing ongoing navigation – reminder phone calls; addition review regarding COVID testing, the prep, escort, etc.
Tracking all encounters in the tracking database
Flexible work schedule – will need to work at least 2 evenings and some Saturdays
Experience with Excel and other computer software
Bachelor's degree or 3 years relevant experience
Excellent communication and telephone skills
Bilingual in Spanish a plus
Full-time, some evening and weekend hours.
To apply, please submit letter of interest and CV to Lina Jandorf.