Full-time, Paid, Office Administrator, Facial Plastic and Reconstructive Surgery

August 30, 2021

Mon., July 19 

Lee Ann M. Klausner, MD, PLLC, The Klausner Institute

Position Description
The Klausner Institute is seeking an office administrator.

Responsibilities include:

  • Managing the office
  • Serving as a liaison between physician and potential, current, and former patients
  • Managing the front desk
  • Answering phones and directing calls
  • Managing front desk email and various platforms through which prospective patients inquire about procedures and appointments
  • Scheduling appointments
  • Answering questions
  • Greeting patients and taking to exam room
  • Preparing charts
  • Collecting and posting payments
  • Drafting surgical proposals
  • Collecting patient reviews
  • Communicating and coordinating with insurance companies regarding patient benefits, claims, and precertification
  • Scheduling surgeries and coordinate with various surgery centers
  • Scheduling surgical technicians, nurses, and anesthesiologists for surgeries if needed
  • Assisting with website management and upkeep
  • Keeping track of inventory and order supplies when needed
  • Communicating with various pharmaceutical companies

Position Requirements

  • Experience with Microsoft Office (Word, Excel, PowerPoint) and Google Drive a plus
  • Experience with QuickBooks a plus
  • Experience interacting with patients
  • Professional attire

Time Commitment
Full-time, with a one-year commitment. 8:45 a.m. to 5 p.m., Monday through Friday, may need to work later than 5 p.m. on some days.


To apply, please send your resume and cover letter to Lee Ann Klausner, MD.