Full-time, Paid, Contact Tracer I, COVID-19

August 12, 2020

Tue., April 28

Position Description

The Fund for Public Health in New York City (FPHNYC), in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), is seeking contact tracers to perform case interviews and contact tracing to support the citywide COVID-19 response. using a trauma-informed, culturally respectful approach that builds trust and facilitates the free sharing of information. .All necessary equipment and internet connection will be provided for contact tracers to work from home. This position could move to on-site call centers at a later date.

The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply, especially individuals who come from communities that have been highly impacted by COVID-19.

Responsibilities include:

  • Conducting telephone calls with persons diagnosed with COVID-19 to complete case interviews
  • Tracing contacts exposed to COVID-19
  • Providing follow-up instructions to cases and to contacts related to isolation/quarantine and, if appropriate, referring them to be tested
  • Assessing the need for medical care and supportive services
  • Conducting in-person investigations into congregate settings and selected cases and contacts
  • Requesting telephone consent for potential follow-up calls from DOHMH or other organizations offering support services

Position Requirements

  • A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or a baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or a four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as previously described
  • Health-related professional experience or public health training
  • Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
  • Have a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ people, immigrants, justice involved persons, etc.)
  • A quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift, as this is currently a remote position
  • Proficiency in languages other than English a plus
  • Candidates of highly impacted communities a plus
  • New York City residency a plus

Time Commitment

$57K plus benefits

To apply, please email your cover letter, resume, and two references to [email protected] with your name and "Contract Tracer I" in the subject line. Please include details about your availability during operating hours (7 a.m. - 9 p.m., seven days a week), especially noting any limitations in your availability to work evenings/weekdays/mornings in your cover letter. Applicants who best match the position needs will be contacted directly.